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Warner has a long history of working in customer service and making sure that customers are taken care of. Her background includes working for United Airlines handling calls for travel agents and as well as their international desk. And more recently, she worked for the corporate travel industry for 25 years. During her tenure in the travel industry, she learned how to become a pro multi-tasker as it is very fast paced and lots of changes and moving parts happening.
In need of a change, Warner decided to apply at Yazoo not only because of her background in customer service but because she has always heard great things about family-owned business. She knew instantly, it would be a great fit for her. In her current role as Receptionist, she handles answering the phones and transferring them to the correct party, pricing orders accordingly by order size, price piece, etc. and handles the online stock mailing tube orders that come in through our website and various other channels.
What does she like best about working at Yazoo? “Everyone is wonderful to work with. The family atmosphere is great – you’re not treated like a number, rather a person that they get to know and appreciate. Yazoo is very gracious to their employees and I’m fortunate to work here.”
In her spare time, you can find her spending time with her husband and kids (ages 22 and 17), chasing her two English Springer Spaniel’s around, whipping up new recipes and cheering on the Denver Broncos and New York Rangers.
A few fun facts about Jen:
• Her very first flight was an economy seat from Newark, NJ to London on Virgin Atlantic
• She loves all things crime and murder mysteries
• Lived for playing softball and basketball as a kid
Welcome to the team, Jen! We are happy to have you and your cheerful personality on our team!