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At Yazoo, we’re more than just paper tubes and cores. We’re building relationships. Day in and day out, Yazoo is committed to delivering the best paper tubes and cores to our customers. We operate 100% in the United States and are extremely proud of our American roots. Since our beginning in 1902, we’ve been manufacturing American-made products that continue to exceed customer’s expectations.
Yazoo is an American-made company with over 150+ highly skilled employees who have complete control over the entire manufacturing process which results in top-notch quality that cannot be matched by outsourcing. Our high-quality products allow your operations to decrease downtime and increase ROI. All of our raw materials are also manufactured in the U.S. which brings us to quality control. Our quality control system provides assurance that the material used continues to meet the physical, chemical, functional, visual and dimensional requirements needed for our customers.
We are able to provide innovative solutions to our customers nationwide and meet even their stringent requirements. Our speed-to-market of 48-hours is second to none which is one of the many reasons we remain the industry leader. At Yazoo, we’re more than just paper tubes and cores. We’re constantly evolving and improving our process to give the best results to our customers. We achieve this by reinvesting in our people, equipment and company. We’re proud of our American business and look forward to continue helping businesses succeed!
You stumble upon a company through your Google keyword search – what’s the first thing you do? For most people, they check out their customer service, ratings and the feedback that actual (not robot-generated) customers have to say about the brand. Do you take this into consideration before you add items to your cart and check out?
Customer service is great and it’s even greater when you can find a company that couples it with an awesome customer experience. You may not be familiar with customer experience (CX) as some companies don’t hone in on it. The CX is the total journey of a customer’s interactions with a brand. It measures how a customer feels about a company overall and includes an emotional, physical and psychological connection customers have with a brand. It’s not a one-time interaction – it includes the entire customer lifespan and every interaction a customer has with a product and service.
At Yazoo Mills, our business is successful because we advocate for our customers and deliver value to them. Our knowledgeable Sales Department takes the time to listen and learn what our customer’s needs and goals are. Our team introduces innovative products to businesses to help them solve problems and simultaneously achieve their business goals.
Customer success, service and experience is a big part of our culture here at Yazoo and has been for over 117 years. It is critically important to us that our customer’s goals are met and exceeded through our products and services. All of our departments work together to ensure that our customers are successful. Here are some of the few things you will experience when you put your trust in Yazoo:
Focusing on our customers’ experiences is essential to our team and allows us to continue to make decisions with the success of our customers in mind. When you’re looking for a brand you can trust, look no further than Yazoo Mills.
Our Sales Department team is growing and we would like to give a warm welcome to our newest team member, Sandra Garcia. Sandra joined the Yazoo team back in November and is currently working in our Customer Service Department. Prior to coming to Yazoo, she spent numerous years in Customer Service/Marketing for Hain Pure Protein.
Garcia’s current job duties within her department are to provide top-notch customer service both internally and externally. She listens to the customer’s needs and helps them find the perfect paper tube or core sizes that they are looking for without any hassle and always puts our customers first. When asked what made her make the switch and come to Yazoo, she replied “I was looking for advancement opportunities and love that Yazoo promotes from within.” Among the many reasons she likes working for Yazoo, Garcia likes the friendly staff and family environment the most.
In her free time, she likes to spend time with her family, go to the gym and stay involved in her church. We are very glad to have Sandra a part of the Yazoo team and look forward to watching her excel in her position!
With the New Year finally here, that means that high school seniors are looking forward to one thing the most – graduation. Every school has their own traditions but New Jersey presents a whole new meaning behind a graduation party as they have a pretty unique tradition that Yazoo was glad our paper tubes and cores became the solution they were looking for.
“Project Graduation” is a long standing Glen Ridge, NJ tradition that the seniors look forward to each year. The event was created as a “send off” party for the seniors and put into place to give the students a fun and safe place to be rather than running the risk of getting in trouble at other parties. The planning takes place in the fall when the students pick the theme and start fundraising, designing, and finding the location for the event. It is organized and managed by parent volunteers who have graduating seniors. The event is held in three separate parts on the same evening after graduation; dinner party, tent party, and then a pool party. The seniors have an allotted amount of time to get from one party to the next and have to check in. Toy Story was the theme for 2017 and Yazoo’s paper tubes and cores were used to make giant “tinker toys” for the design.
Michael Blue, a clothing designer by trade and volunteer, said “Last year was the second Project Graduation that I have designed and executed. It’s 9 months of work for all involved but it is all worth it when we watch the kids walk into the tent party. A lot of tears and some very tired parents. Thanks again for being the go-to place for some very specific materials to design with.”
Today, almost every person has shipped at least one item in their lifetime that seemed to get damaged or ruined during the shipping process. Finding the right company for your products can be hard, but it doesn’t have to be that hard. Here are a few reasons why you should consider Yazoo as your supplier of choice for mailing tubes:
Cost Effective & Convenient
We realize that not everyone needs the same amount of paper tubes which is why we have no minimums. We will make you a single tube, box full, or truckload. We make our manufacturing times convenient as orders ship in 48-hours or less, guaranteed. Yazoo has the fast turnaround time in the industry.
Durability & High-quality
We understand that your products need to travel from point A to point B safely which is why our paper tubes are manufactured and designed to offer maximum strength to ensure minimal damage during the shipping process. Unlike box edges that break or smash during shipping, our paper tubes are spirally wound which makes it harder to crush. All of Yazoo’s customers receive high-quality products with unparalleled customer service.
Fits Your Needs
Yazoo understand that one size certainly does not fit all. Everyone has specific needs which is why we custom manufacture our paper tubes to fit each customer’s specifications. We also have the largest stock mailing tube program in the industry with 95 sizes in-stock with free-same day shipping on orders placed by 4pm EST.
We take great pride in our environment which is why we continue to protect it as much as we can. We recycle all waste generated during our manufacturing process, ship it to our paper supplier and in return, we receive rolls of 100% recycled paperboard to manufacture all of Yazoo’s products.
In today’s world, you need to be in the face of your customers and two steps ahead of your competition. Yazoo offers inexpensive and high-quality branding options such as one and two-color in-line printing for company name, logo, stripes, and graphics.
A Company You Can Trust
We’ve been around for over 115 years. We are going stronger and growing bigger reach day. Our knowledgeable sales staff helps our customers find the perfect Yazoo product to fit their needs and sends quotes within 24 hours. We take great pride in our business and would be nowhere without our hardworking employees and wonderful customers who put their trust in us as their supplier of choice.
At Yazoo, you get all of those things and so much more. No need to look any further as we are the solution you have been looking for. Give us a call for your next project, packaging needs, creative idea, etc. Because at Yazoo, the possibilities are endless.
American-Made. High-Quality. Unparalleled Service.
When purchasing a product, do you ever find yourself looking at the material the product is made from? How the quality of the products rates – does it fit your standards? And then, do you find yourself searching the tag, label, etc. to see where the product was manufactured? Do you look for products that are specifically made in the United States?
Let’s be honest – it’s becoming harder and harder to find products that are produced in the United States but it’s becoming more critically important to all Americans.
In today’s modern manufacturing, companies are outsourcing to other countries to cut down on their costs, which in return, typically brings down the quality and service of their products. However, that has not and will not ever be the case at Yazoo. Our products have always been 100% American-made since 1902. That’s over 115 years of manufacturing experience in the United States. Our manufacturing facility, located in New Oxford, PA, continues to create more jobs within our community and offers economic growth opportunities for hard working, skilled employees.
We are proud to have our manufacturing facility located in Pennsylvania, which happens to be one of the top 25 states for manufacturing. Over 15,000+ customers rely on Yazoo’s American-made paper tubes and cores. With keeping our manufacturing in the United States, we are able to manufacture high-quality products, have the fastest turnaround time in the industry, and offer top-notch customer service to our customers.
We know a thing or… twenty when comes to being a successful business. Yazoo has been in business for 115 years, that’s right… we started in 1902. We have seen it all; the highs, the lows, and have always made it out on top.Being a successful company surely doesn’t happen overnight and certainly doesn’t happen without having a plan, motivation, ambition, good employees, and taking chances.
Yazoo has also been motivated beyond financial success. Our entire company is fueled by producing the best, high-quality products in the paper tube and core industry. One attribute to our success is our working environment.We have created an atmosphere composed of employees who are suited for the jobs that they do and policies designed to motivate them to continue working well.
Remember, a company would be no where without their customers. Yazoo is tremendously passionate about our customers and how we can be the solution they have been searching for. We take care of our customers not only by offering outstanding customer service, but also understanding our customers so well that we can anticipate and fulfill their needs.
Lastly, don’t be afraid to take risks. With everything always evolving, you must be able to adapt quickly and take chances to better yourself and your company. Don’t forget, nothing worth having comes
“Opportunities don’t happen. You create them.”– John D. Rockefeller
“There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.” – Anthony Robbins
When you hear the word “roots” your mind most likely goes immediately to “tree roots.” A tree’s roots are the anchor to the tree in the soil and help keep it straight and stable. Tree roots are much like company roots in the sense that they help keep the company stable while they build and have continuous growth over many, many years.
Yazoo Mills has been around for over 110 years. The company was established in 1902 in the heartland of Yazoo City, Mississippi (hence the company name). We started out as a Yarn and Textile Mill and eventually made our way to our current location in New Oxford, Pennsylvania. Even during the recession, Yazoo stayed true to their employees and didn’t lay a single person off. While many companies were struggling, Yazoo was thriving and continued to build and strengthen a successful company.
At Yazoo, we are a family-owned and operated company. We treat everyone like family. Our employees are what keep our roots strong and everlasting as well as help the company
continue to build towards a successful future. While our origins still remain in Yazoo City, Mississippi – we definitely do not forget where we came from and how far we have come since the start of the company. Make sure to always remember where you came from and how far
Make sure to always remember where you came from and how far you have come — use the past to get you towards where you want to go in the future.
“Growth is never by mere chance; it is the result of forces working together.” – James Cash Penney
“Change is the heartbeat of growth.” – Scottie Somers
In this day and age, we find ourselves so caught up in communicating through technology rather than having to verbally communicate with others. In today’s world, it is hard to find a “live”
customer service representative – most times, we end up speaking to a robot who is set with filters to try and accommodate our needs. I’ll start off by saying this, technology is always evolving but human nature as well as human contact is perpetual.
At Yazoo Mills, we recognize that truly remarkable customer service goes above and beyond. It’s about leaving people with a positive memory of your business and we strive to do just that. We have continuously perfected our methods and have created a customer service and sales team having a minimum of 10 years’ experience.
Our staff is the most knowledgeable in the industry, which is why 15,000 customers from coast-to-coast depend on us. Our team works hard and strives to give our customers the best prices and experience. We listen to our customer’s needs and make sure we give them exactly what they want, when they want it, on time, every time. Guaranteed. Each and every day, we receive positive feedback for our customer service and sales team, which makes us strive even more to provide our customers with the best service in the industry.Here are two quotes to keep as a reminder —
“There are no traffic jams along the extra mile.” – Roger Staubach
“The goal as a company is to have customer service that is not just the best, but legendary.” – Sam Walton
Our company has been continuously growing over the past few years at a rapid rate and in return, we have seen a growth in the number of our skilled and experienced employees. In
May of 2016, Roxanne Erdman joined our Sales Department as a Customer Service Representative.
Before coming to Yazoo, Roxanne worked in Sales and Marketing Analytics for a nationally recognized drug store. She wanted to find a more stable and reliable job that also allowed her to keep her time with her son, which is what led her to Yazoo Mills. Roxanne started her college career initially as an architecture major but then switched to Psychology. Currently, she has one more year left to finish and will be pursing that in the coming months.
When asked what she likes most about working at Yazoo, she said “I like that it is family-owned and a smaller company which gives an open and friendly environment. Everyone has
been so welcoming and eager to help me learn the business. I am eager to see how I can grow in my career with Yazoo.”
She likes to spend a lot of her time with her three-year-old son and enjoys doing crafts as well as DIY projects. She is a big fan of the new adult coloring books and she is a coffee addict.
Yazoo is happy to welcome Roxanne to our team and look forward to watching her grow with the company.