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We’ve been in business since 1902 and we are STILL growing, more and more each year. With our continuous growth, we are pleased to announce the hiring of Claire Alexander, who has joined our Order Prep Department. Claire, a graduate from Shippensburg University with a degree in Geography/Surveying/Data Collecting & Processing, joins the Yazoo team as the new Document Preparation Specialist.
Before coming to Yazoo, Claire worked for a student loan company in customer service and a Navy support center as a Contract Digitizing Technician. Her knowledge, background and persistence helped pave the way for her new role with our company. As a Document Preparation Specialist, Claire is responsible for pulling orders from the dashboard to prepare them for production, cross-checking all of the important details such as order specs, shipping requests, payment information and packaging specifications. Once she has everything filled in, she prints a production order along with any specs that show the complete order details and shipping labels, then hands them over to the scheduler so they can get the production process started.
For Claire, she applied at Yazoo for a chance at a new experience. She saw an opportunity to gain new skills, be a part of an amazing company and have a much closer drive to home. She enjoys the people she gets to work with. Claire said “Everyone is friendly and willing to help if I have a question and it seems like everyone is on the same track of working together in order to keep the business in proper functioning order.” She also enjoys getting to learn a job that is new and different, feels appreciated by management which was hard to come by at her previous jobs, and the overall friendliness atmosphere that Yazoo presents. Claire continues to say “The pleasantries go a long way here – whether that’s a friendly hello in the morning or someone complimenting how great of a job you’re doing.”
In her spare time, you can find Claire buried in a good book, playing video games or watching a show. She enjoys having board game and cocktail nights with friends, spending time with her husband and playing with their two cats and two dogs. Congrats and welcome aboard, Claire. We’re excited to have you be a part of our team!
If you’ve ever called in to place an order or request a quote, you’ve been met with a kind and helpful voice that is eager to assist you with your needs. The person behind that kind voice is Katie Hafer, our new Switchboard Operator/Customer Service, who joined the Yazoo team back in May.
Before coming to Yazoo, Katie previously worked at a local grocery store as the Assistant Customer Service Manager where she was in charge of customer service, answering the phone and handling daily cash flow and deposits. She was looking to find a job that had better hours, pay and awesome benefits which is when she stumbled upon the job opening at Yazoo. Her mother-in-law works out in the plant and encouraged her to apply. She decided to take her advice and it worked out very well for her!
In her current role with the company, her job duties entail answering all incoming phone calls, order entry, pricing orders and other general office tasks. When asked what she likes most about working at Yazoo, she said “Everyone is very nice and always helpful. I also very much enjoying having a set schedule through the week.” In her spare time, she likes spending time with her husband, taking their new puppy, Champ, for walks, as well as spending time with both families, reading, stitching, and scrapbooking.
Welcome to the team Katie, you’re a great addition and we are glad you are here!